P.O. Box 30162, Austin, TX 78755
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FAQs

Frequently Asked Questions

Answers on equipment, installation, financing, and safety standards for daycares, churches, apartments, HOAs, schools, and municipalities.

Products & Ordering

Fill out our quote form or call our team with your project details and site size.

No, we work with schools, municipalities, HOAs, and commercial properties on a quote basis only.

Yes, our full catalog is open to browse. Contact us for pricing and availability.

Most quotes are ready within two to three business days after we receive project details.

Outdoor and indoor structures, shade shelters, sport courts, safety surfacing, and site amenities.

Yes, most structures can be configured to fit your site layout, age group, and budget.

Schools typically need age-appropriate structures, safety surfacing, shade, and ADA-accessible play components.

Consider expected age groups, foot traffic, maintenance needs, and available site space and budget.

Standards recommend separating play areas for ages two to five and ages five to twelve.

Fill out our quote form or call our team with your project details and site size.

Safety & Compliance

ASTM F1487 sets safety requirements for public playground equipment, covering structure, materials, and hazards.

It reduces injury risk by setting tested standards for equipment design, spacing, and surfacing.

Yes, our equipment is designed and specified to meet ADA accessibility guidelines.

Sites need accessible routes, transfer points, and a mix of ground-level and elevated play components.

Yes, public and commercial playgrounds must meet ADA accessibility requirements under federal law.

Surfacing must meet a critical fall height rating matched to the tallest equipment on site.

Use zones typically extend six feet around stationary equipment, more for swings and slides.

Certified materials, proper spacing, impact-rated surfacing, and compliance with ASTM and ADA standards.

Installation & Maintenance

Most commercial installations take one to two weeks, depending on site size and equipment.

We coordinate our installation crews for every project, from site prep through final inspection.

Site grading, drainage, and surfacing prep vary by project. Our team reviews this during planning.

Yes, we supply and install poured-in-place, rubber tile, and engineered wood fiber surfacing.

Inspections check hardware, surfacing depth, structural wear, and compliance with current safety standards.

Replacement parts are available for most equipment lines. Contact us with your model details.

High-traffic sites should be inspected monthly, with a full safety audit at least once a year.

Routine maintenance includes hardware checks, surfacing top-offs, and prompt repair of worn parts.

A-OK Playgrounds equipment comes with manufacturer warranty coverage on structural components and parts. Installation is completed by trained crews, and we can walk you through exactly what is covered, how long coverage lasts, and how to file a claim if a part needs attention.

Financing & Service Area

Cost varies by site size and equipment mix. Request a quote for pricing specific to your project.

We offer financing plans built around public budget cycles, along with standard PO terms.

Budget for equipment, surfacing, site prep, and installation together to avoid mid-project cost gaps.

Warranty terms vary by manufacturer and equipment line. Ask your rep for specifics on your project.

Yes, we regularly support RFPs, bid specs, and standard municipal procurement requirements.

Yes, purchase orders are accepted from schools, municipalities, and approved commercial accounts.

We serve schools, parks, and communities NATIONWIDE through our installer network.

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Still Have Questions

Let’s Talk About Your Project

Our team can walk you through equipment, pricing, and timelines for your site.

Outdoor and indoor structures, shade shelters, sport courts, safety surfacing, and site am