Privacy Policy

A-OK Playgrounds (“A-OK Playgrounds,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website aokplaygrounds.com or submit a quote request through our site.

We do not sell products directly through this website. All product inquiries are handled through our quote request process, so the information we collect is limited to what is needed to respond to your project.

1. Information We Collect

We collect information in the following ways:

Information you provide directly

When you submit a quote request, contact form, or newsletter sign-up, we may collect:

• Name and job title
• Organization or municipality name
• Email address and phone number
• Mailing or project site address
• Project details, product interests, and any files you upload

Information collected automatically

When you browse our site, we automatically collect limited technical data, including:

• IP address and general location
• Browser type and device information
• Pages visited and time spent on the site
• Referring website or search terms

This data is collected through cookies and standard analytics tools, described further in Section 5.

2. How We Use Your Information

We use the information we collect to:

• Respond to quote requests and project inquiries
• Provide product specifications, pricing, and lead times
• Communicate with you about your project
• Improve our website content and user experience
• Send occasional updates about products or services, if you opt in
• Meet legal, contractual, or procurement requirements

We do not use your information for automated decision-making or profiling.

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share information with:

Service providers

Who support our operations, such as hosting, email delivery, or customer relationship management platforms, under confidentiality obligations

Manufacturing or fulfillment partners

When necessary to prepare your quote or coordinate manufacturing and delivery of your playground equipment

Legal authorities

If required by law, subpoena, or to protect our rights and safety

We do not share your information with third parties for their own marketing purposes.

4. Data Retention

We retain quote request and project information for as long as needed to support your inquiry, maintain business records, and meet contractual or legal obligations. You may request that we delete your information at any time, subject to Section 7 below.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Keep the site functioning properly
• Understand how visitors use our site
• Improve site performance over time

You can control cookies through your browser settings. Disabling cookies may affect some site features, such as form functionality.

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

7. Your Choices and Rights

You may:

• Request access to the personal information we hold about you
• Request corrections to inaccurate information
• Request deletion of your information, subject to legal or contractual retention
• requirements
• Opt out of marketing emails at any time using the unsubscribe link in any email

To make a request, contact us using the information in Section 11.

8. Children’s Privacy

Our website is intended for business and municipal procurement audiences. We do not knowingly collect information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The effective date at the top of this page reflects the most recent revision. Continued use of our website after changes take effect means you accept the updated policy.

10. California Residents

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to know what personal information we collect and to request its deletion. To exercise these rights, contact us at [email protected]

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at:

A-OK Playgrounds

P.O. Box 30162, Austin, TX 78755

Phone

512-826-8800

Email

[email protected]